Vet's Klinic Swindon

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  Amy van der Grinten

  a month ago

  Avoid at all costs! Deregistered my pet after absolute shambolic administration here. I completed insurance paperwork for my pet when he had an injury, which they then “lost”/didn’t pass on to the appropriate team so I had the stress of then completing it again, during an already stressful situation! Complete lack of accountability, and concerning that they can’t even get basic administrative processes right which left me with little faith in the care provided. The worst part is they now continue to chase me for a measly £8.92, sending constant emails and letters and threatening debt collection agencies. Given the inconvenience they’ve caused me as a result of their own incompetence, this should absolutely be waived. My pet is at a different vets now and we've had no issues whatsoever.

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  Annie Ausden

  a month ago

  Very very poor service. I made an appointment for key hole surgery for a spay for my dog .I asked the vet that when she does the pre-op can I please have a prescription for my dogs allergy medication, she agreed as I was spending over 550.00 pounds for this procedure. On picking her up I got told I would need to make another appointment for the medication as she didn’t do this . This cost me another 56.00 pounds . And the upset of having to bring my very upset dog back the following day when she should be resting. I asked for her wounds to be looked at and was told that this appointment is for a checkup , which she would have had on the pre-op . I feel that the care is not very good, it feels like it’s all about the money . The attitude not very caring .

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  KIRSTY PEARCE

  4 months ago

  I can not thanks the team that dealt with my zues, from when he was young to his last minutes, very compassionate and professional, even when booking him in the receptionist was so caring. I would highly recommend this vets for all of your pet care. thanks again all

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