Jacob Dawson
Had an emergency out of hours vet appointment that cost £360. Firstly, the online phone line was very efficient and effective - they reminded us to bring a credit card to pay the £360 appointment fee. Then on arrival the door opened, the girls on reception greeted us very well. We then wait approx 30-40mins from about 10:30pm-11pmish and then seen by Carla I believe it was, she was fantastic. Best vet I’ve dealt with in years. I would have paid £360 just to directly deal with her - she gave the best care, very thorough, explained what she was doing and why. Reassured us a then gave us direction and a plan for after care. Only disappointment was listening to the reception girls chat rubbish for 30-40mins about their weekend plans quite loudly. If they wanted to do that, they should either be quieter or go out the back. Just let down the whole professional approach.
