Vets Now Belfast

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  Claire Yacoub

  a month ago

  Really sad and disappointing overall. On arrival to the vets there were multiple staff, some complaining about their lack of breaks and discussing workplace politics in the waiting room. I found this a little unprofessional, as we were quite upset about our sick cat. The vet we seen was absolutely lovely. We were unsure about our cat's health as he was vomiting. Of course he rallied on the visit and seemed fine to the vet. However we were told he was fine which cost us £350 for consult alone. Unfortunately he had to be put to sleep the next day at a different vets as he ingested a toxin, and wasn't actually well at all. I understand that this would have been difficult for a professional to assess as cats mask so much. However it's a difficult pill to swallow when the cat needed to be euthanised less than 24 hours later.

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  Donna Jackson

  2 months ago

  My dog took sick late at night and we were told to go straight up to be seen. The vet was friendly and informative, give us all the options. My dog was treated with kindness and has recovered well. Very reassuring and friendly team.

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  Lucy Hamilton

  3 months ago

  Outstanding emergency care and compassion when we needed it most! We had to rush our dog, Amara, to Vets Now at Earlswood Clinic on Belmont Road on Sunday 21 December after she ate fudge containing cranberries and sultanas, which are highly toxic to dogs. It was a frightening situation for us, but from the moment we arrived, the team were calm, kind, and incredibly reassuring. The vets and nurses took the time to explain exactly what was happening and what the next steps would be, keeping us fully updated throughout. Their clear communication and genuine compassion helped put us at ease during what was a very stressful time. It was obvious that Amara was not just being treated medically, but was being cared for with real kindness and attention. We were so grateful for how thoughtfully Amara was looked after while she was there, and for the way the team handled all of the pet insurance paperwork for us, which took a huge weight off our shoulders. Every member of staff we dealt with was professional, approachable, and supportive. We cannot thank Vets Now at Earlswood Clinic, Belmont Road enough for the care they gave Amara. Knowing she was in such safe hands meant everything to us. We would not hesitate to recommend them to anyone who finds themselves needing out-of-hours emergency veterinary care.

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