Julie Nelson
I had to use this emergency vets on a Saturday evening, mainly as a precaution since my dog had caught her back paw & was limping. I was told up front that there would be an emergency fee of £313.50 & although I thought this was a bit steep , I was prepared to pay this since my dog was insured & I could claim it back. The total bill was £383.35 & this included the cost of painkiller injection £34.85. & a £35.00 admin fee. This fee was chargable, since I was going to claim on my insurance & I guess the £35.00 was for their admin. I have just been paid out by my insurance company less my excess & the £35 admin fee. I appreciate that you can expect to pay more for a visit to the vet at the weekend. However, based on the fact that you have to pay £313 just to see the vet, the fact that they charge a £35 admin fee is extortionate & really taking the P.







