Vets4Pets - Bedford

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  Oliver Coleman

  a month ago

  Really a terrible vets, unable to organise… or maybe extremely well organised? forcing you to use out of hours vets when your pet is unwell. Waste everyone’s time ultimately to try and con you out of more money. Steer well clear. In response, our pet had already been seen at 9am, a urine sample was requested by the vet which was returned by 2pm. As we’d heard nothing by 17:00, we began to chase as our pet was becoming more unwell. Even with that information, the vet waited until after 19:00 to ring and tell us to use other out of hours services, which start at £350 consultation. This was not about caring for pets, this was about money only.

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  Peter Judd

  3 months ago

  Dismal service, registered our puppy here and took him in for his second injection. Our time came and went and they had us waiting in reception to then finally let us know that they had not chased up his previous vaccination history from his last vets in the 2/3 weeks before when we had booked the appointment. Their expectation was that we would sit there all day until his previous vets replied to them. Useless, i would not waste your time with this vet. We wont be going back here.

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  veronica sullivan

  5 months ago

  Took our bulldog here on 3 occasions and have never been happy. They are obviously not familiar with English bulldogs & are there to meet targets. Told to back our dog into a corner so they could try and look at him. On another visit she couldn't look at him & I managed to put dye in his eye. No confidence & interaction to make him feel safe. We took him to specialist in Hitchin as would rather pay money to have him examined correctly. The whole experience at Bedford vets for pets left us & our pet totally stressed. Even the revisit was terrible with extra charges. The reception staff took a call while I was there and the person was obviously stressed & receptionist said she would talk to the vet. On putting the phone down she made no attempt to speak to anyone & chatted away to the other receptionist even though the vet was free. The poor person was waiting for a call back and probably never which just added to the whole lack of confidence in this vets. They have been taken over and all I can say is do not use. Might be better with small animals who knows. Never again. It cost £150 for medication you could buy for £20. Disgusting!!!

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