Georgie Scoles
Receptionist had to “check and see if any of the vets are comfortable enough” to see my rats because most of their staff are “don’t like them and are scared of them”. (Rats purchased from the store and had fallen sick within a week). Very defensive off the bat as I mentioned in passing I had purchased my boys from them and told me it would be “the stores issue not our issue”. I was also told I would have to wait outside in -2 degree weather with two small and sick animals and to “phone them to be let in as the main store will not be open when we are” - their phone lines will not be open either? … Very disappointed and immediately registered with an amazing specialist vets local to the area who actually understands, knows and respects the animals they are treating.
