Vets4Pets - Leamington Spa

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  Sookie

  3 months ago

  Vet was extremely kind and professional and I was very pleased with how she looked after our cat. However, I found the reception staff standoffish and unprofessional, openly discussing customers in front of others in the waiting area. I heard them talking about a cat and saying they thought the owner was making it anxious. I feel this is personal and inappropriate while customers are present, and they should have more awareness of people’s feelings. This could be a really great practice if the front-of-house experience matched the standard of care from the vets.

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  John Glasgow

  6 months ago

  Extremely disappointing experience with these Vets. Yesterday my cat was sick, and since I’m not from the area, I quickly searched for a nearby vets. I found this one on Google with good reviews and decided to take the risk of driving there, even though the cat was barely alive. When I finally arrived, I explained the problem and mentioned that the cat was extremely sick. Alex the vet completely refused to even look at it. He didn’t offer to check it later, didn’t suggest looking at it — just said he had “no time” and walked away. I found Alex’s attitude shockingly unprofessional and inhumane. In a moment of stress and urgency, a bit of understanding or respect would have gone a long way. Unfortunately, my experience was terrible, and I would strongly advise others to stay away from this place.

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  Dave 83

  11 months ago

  We can’t thank Omer our vet enough for the incredible care he’s given our dog. From the moment our pup was booked in for neutering, right through to now as we prepare for surgery on both knees, Omer has been nothing but supportive, professional, and kind. He’s talked us through every step in detail, making sure we fully understood what was happening and what to expect. It’s clear how much he cares—not just about the animals, but about the people who love them too. His communication is excellent, and he’s helped us feel confident and informed throughout what could have been a really stressful time. We feel lucky to have him looking after our dog. Highly recommend!

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