June McRae
We lived in Aberdeen, using the same trusted vet for 30 years. When we moved to Linlithgow it was with some trepidation that we registered with the independently owned but larger Westport Vets practice. In the first few years our dog required only occasional treatment which was always good. However it was when our dog, now a senior, suddenly became ill in October with a spinal issue that we benefitted from the round the clock care. Our dog took ill in the evening and was immediately seen at our usual practice by their wonderful out of hours service. Tobias diagnosed her condition with great professionalism and compassion, taking time to explain it in detail to us. He even phoned the following evening to check on her and to offer further advice on how to proceed. Daytime staff have also been extremely helpful: when our dog’s condition worsened the following day she was again seen immediately; specialist advice was sought from the vet school and conveyed to us, questions were answered in detail and suggestions made about ways to prevent further injury and keep our dog comfortable during her protracted recovery. We are grateful that our dog’s condition is still being carefully monitored. We hear a lot about the cost of vet’s charges but as we are members of the Westport Friends Extra scheme and pay a monthly fee, this excellent care has not cost as much as we had feared because all Westport consultations are included. Furthermore, at no point were we encouraged to have unnecessary expensive tests. We are very grateful to have found a practice where Stuart and his staff are not only professional but also kind and friendly. June McRae
