One of the worst vets i have ever had the misfortune of dealing with.
My frenchie was prescribed and i was told to use ear drops for her by one vet, then the next vet i saw said she shouldnt have any moisture in her ears due to infection????.
The last vet I saw, at Spilsby looked about 10, she could barely speak or understand English. She had to keep leaving the room to ask another vets opinion. I explained to her that my baby was not keeping food down and was being sick constantly. I explained that he had a boas operation in the past. She did not know what a boas operation was, I had to tell her. She then took photos on her phone of his mouth, I again told her there was nothing wrong with his mouth but she did not understand what I was saying. I was charged 36.00 ( for absolutely nothing) and I was told someone would call me back once the vet had finished doing whatever he was doing. I never got a call, we had to call them. I was so upset I ended up going to Fenwold vets in mablethorpe, who diagnosed straight away what the problem was, and unfortunately, we had to have our beautiful boy put to sleep.
My baby suffered due to Aldervales complete lack of knowledge and incompetence.
Shame on you Aldervale, you are not a caring practice at all, I do not recommend this practice to anyone and never will.
