Alphavet Veterinary Centre

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  Sophie Harris

  4 months ago

  Incredible practice with friendly staff. I knew my little pup was in good hands when she had her dental work done ❤️

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  carrie nethercott

  6 months ago

  Wow! These guys are amazing.. Brought a fledgling here early hours of the morning as I was unsure if it was injured. They checked it over (veterinary assistant Leena and a Spanish vet) told me it was a house martin that had chosen to fly the nest and because of the storm we were having, was unable to fly safely. Leena told me how to care for 'Martin' 😊 overnight and how to safely let him go in the morning. They even thanked us for taking him in to be checked over ♥️ What a lovely practice with lovely staff! Couldn't thank them enough! Martin also sends his love 🥰

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  Ryan Paul

  8 months ago

  Unfortunately, this veterinary practice seems far more focused on taking your money than providing proper care or decent customer service. Their prices are absolutely extortionate, and for what they charge, you’d expect at least a professional and respectful experience — but that couldn’t be further from the truth. I have a 5-year-old American Bully XL, and since the ban came into effect, most vets I’ve encountered here seem terrified to even go near him — despite him always being calm and muzzled. They require a health check every six months, which costs over £70, yet the appointment lasts less than 10 minutes and is nowhere near thorough. On top of that, they charge an additional £35 just to write a prescription. The vets seem extremely timid and clearly uncomfortable around larger dogs. It feels like they’re only equipped — or willing — to deal with small breeds and cats. When I had to visit their Risca branch, it was even worse. The staff fawned over a small dog in reception while giving my dog dirty looks, despite him showing absolutely no aggression. To make matters worse, they got two prescriptions wrong — incorrect tablets and the wrong ear treatment. This isn’t just bad service; it’s dangerous. Their pricing is outrageous. Tablets that cost £1.50 online are sold for £10 each here. Antibacterial wipes are £6 online but £25 in the practice. It’s clear they are prioritising profit over animal care. If you have a large breed dog — or value competent and respectful service — I would strongly recommend avoiding this practice. They are not equipped to handle larger breeds and their pricing model feels borderline exploitative.

Accessibility & parking