Talia C
We’ve just moved out of the area so had to leave Batheaston vets :( They’ve been looking after our two cats for two years, and they’re the best vets I’ve ever had by a mile. Every member of staff we’ve ever met has been utterly charming, helpful, above and beyond. We’re moving a long way and they were unbelievably helpful every step of the way. Thank you everyone at Batheaston vets!! Absolutely brilliant
LT
Corporate greed masquerading as local vets Firstly I have no issue with the pet care or staff at Highcroft, but I have to warn others on the ridiculous costs they are charging, and advise you to go elsewhere. My cat needed his front leg x-rayed after an unknown incident in the house March 2023, for this they quoted £980 at the consultation, even if I had insurance this is criminal! I queried it and was told that’s the price as we have to X-ray the whole leg.. yes just X-rays! I asked another veterinary surgery to quote the same job and was told £350, that is an eye watering £680 less than Highcroft. Highcroft is owned by CVS group, a big corporate, their annual statement makes an interesting read about how owners are willing to spend on their pets etc. Ultimately they are a business making money out of people who love their pets in a cost of living crisis, it’s not surprising that families are having to give up beloved pets when corporates like this can think of a number and triple it for vet fees .. I’ve moved both my cats from here and would advise anyone worried about rising costs to do the same. @Highcroft Re your reply below, I cannot respond apart from to edit here, my response is that you’ve already had two opportunities when I initially spoke to the vet and queried the X-ray costs and when I came in to pay the consultation bill. Interestingly now that I have made my experience public you have the desire to discuss my feedback on your fees, a bit late don’t you think?
S M
Sara has been amazing - she spent the time to talk me through everything, all the options, the time to explain so I understood, I wasn't rushed, I felt listened too and well care for by her and the lovely vet nurse. Really appreciate everything they have both been doing and will continue coming knowing that my dog and myself are clearly well cared for because Sara cares.
3 Box Rd, Bathford, Bath BA1 7QQ, UK
BA1 7QQ
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A practical decision framework for finding the right UK veterinary practice — without drowning in detail. Links to deep dives on costs, registration, reviews, and the questions that matter.
