Rachael Donaldson
Wow Amazing caring compassionate staff. We attended here with our miniature Dachshund COCO with a sudden onset of IVDD stage 2 and didn’t feel Rushed in the discussion of procedures, what was really reassuring was that coco went with the vet and didn’t look back she was completely comfortable in his arms. The communication and care before , during & after surgery were amazing. We would highly recommend.
Stacey
I don't even know where to start, bridge referrals are absolutely outstanding, from the very first contact we felt supported, valued and listen to. During one of the most difficult times in our lives you were all there to offer options, reassurance and always a positive voice at the end of every phone call. Our Westie Archie presented with a large mass in his abdomen, after a CT scan you found it was on the right hand side of the liver, in a very tricky place, your incredible surgeons Mark and Becky explained our options and all risks involved, we knew if we didn't try surgery our Archie wouldn't have survived as eventually the mass would have taken his life due to the location and pressing against vital veins, we also knew that surgery was a huge risk due to the location of the mass and Archie's age (13). After proceeding with the surgery we were absolutely illated when we were told Archie had made it through the surgery, he stayed with you for 2 nights and the care both Archie and our family received was phenomenal, we would whole heartedly recommend you to anyone who needs specialist care for their dog/cat ❤️ Thankyou will just never be enough for what you have done for our family, the extra time you have enabled us to have with Archie is something we will be forever grateful for, Archie has never ever been 'just a dog' he is our whole world and a huge part of our family ❤️
Rhiannon Hanson
We were referred to Bridge Referrals after our Border Terrier Penny sustained a major traumatic injury to her eye. Bridge Referrals were absolutely fantastic from start to finish. They saw Penny immediately and operated on her within hours of her injury so were able to save her eye. All the staff from reception to nursing to medical staff were so empathetic and compassionate in what was an extremely stressful and upsetting situation for us all. The veterinary surgeon Sarah was wonderful and performed such amazing surgery on Penny that you would barely know that only two weeks ago she nearly lost her right eye. What an absolutely phenomenal practice! I cannot thank you enough for what you have done for Penny and our family!
Boldon Business Park, 3 Brooklands Way, Boldon Colliery NE35 9LZ, UK
NE35 9LZ
Switching vets in the UK is generally straightforward — if you know how the records transfer works. A practical guide for owners ready to change practice.
The Competition and Markets Authority's 2026 vet market reforms are coming. A plain-English guide for UK pet owners — what's changing, when, and how to use it.
A practical decision framework for finding the right UK veterinary practice — without drowning in detail. Links to deep dives on costs, registration, reviews, and the questions that matter.
