
They're great, I called asking for advice on food for one of my cats as he was putting weight on his vet prescription food for urinary crystals, I was given some advice, then 10 minutes after the call I received a call from another vet at the practice who had happened to overhear the original call and wanted to suggest another type of food that would help control his weight as well as his urinary crystal issues, it was totally unexpected and really made me feel like we were well looked after. They have also been amazing in emergencies, and even spotted a tiny corneal ulcer in my cat's eye when they were discharging him back to me after he was admitted for something totally different, saving me a further vet bill before it displayed enough symptoms for me to notice myself and need to make an appointment for, a course of eye drops and all was fixed. Would never go to another vet now. And their vidivet service has also been amazing when issues have developed out of hours to be able to get real vet advice about whether hands on emergency visit is warranted or not. Also very reasonable fees considering the level of care you receive!