anita mcdonald
I sadly had to say goodbye to my 15 year + border collie benji a couple of months ago. Even though it was devastating and inevitable at the same time, after a very quick decline overnight, I called and arranged for a vet to come to my home to prevent any unnecessary suffering. The vet and nurse were so caring and accommodating to both me and my fur baby, horrid situation but can’t recommend them enough for their care and compassion. Thank you 🐶
Martin Renaut
I sadly had to put my dog to sleep, I rang the vet during the day, the receptionist was very helpful, kind, explained the procedure, and made me an appointment. Upon arrival the receptionist checked us in and we saw the vet on time. The vet was lovely, he explained what would happen, took his time, showed compassion,care and made the procedure stress free. After it was done it was back to reception, were they again were great, gave me time to lay my dog in the car. With an offer to pay at a later date. Which I declined. All in all they were all fantastic. Kind regards Martin Renaut and Whiskey dog
Tilly L
I typically would never write a bad review as I think those people have too much time on their hands, but this has been playing on my mind for months and has made me not want to go back. A few months ago I went into the vets reception area to pick up my dog’s prescription, as my mum was not able to so she asked me. When I arrived at reception, there were 11 staff members behind the desk and I thought maybe I was in the wrong place, the way they all looked at me. All the women looked at me at the same time, like I’d done something wrong by walking into reception. When I did get closer, nobody said hello or how can I help they just stared at me quite intimidatingly waiting for me to say something, so I did and I received the package fine, but no smiles. I’m not sure if maybe it’s because they don’t recognise me or the time I came, but I checked google for what time they shut after and I was still on time and had 2 hours before they shut. I don’t want to complain but as a young woman walking into a group of people at the same time, looking at me like I’d done something wrong or had something on my face, this was really confusing and intimidating and plays on my mind now as to why I was treated like that.
Oxford Rd, Donnington, Newbury RG14 2JB, UK
RG14 2JB
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