Gina Adriana
2 months ago
Awful! Booked an appointment for a vaccination for my dog, I’ve been told that the booking has been made. When I came to the appointment, I’ve been told by the lady at the reception that we had no booking but she would talk to the vet. After 10 minutes, another client came, same situation, she couldn’t find their appointment. She then decided to prioritise the client that came afterwards, saying that she is sorry for us but we have to come another time, even if the other client had no emergency. That’s not the way you should treat new clients.
