Cazza A
I had never experienced any problems with this vets, they’ve always been very good…until I took my dog before Xmas and saw a vet called Symeon. In his arrogance (failed to listen to me, despite my repeating the previous occurrence of the symptoms several times and requesting antibiotics) he gave a wrong diagnosis of a heart failure, prescribed heart medication and bluntly advised to PTS if no better in 2 weeks. I KNOW MY DOG and told this vet he’d had the problem before and that antibiotics cleared it up, but he refused to listen to me or give antibiotics. I went back again after Xmas and saw the original vet Marta, who was lovely but unfortunately since left the practise. She diagnosed a tooth infection which I knew all along. Wherever this Symeon is now, I hope he is morecareful to listen to owners but I doubt it very much as he struck me as very arrogant and uncaring, even to the extent of belittling his new colleague in front of me. After making a complaint, Holbeach & Fleet Vets refunded me the cost of the erroneously prescribed heart medication but not the consultation fee, which I am still annoyed about but the main thing is my dog is now fine and I didn’t to stress myself more by prolonging the drama.
