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Lida Vets in Newmarket

4.5(217 reviews)
Newmarket
Closed · today 09:00–19:00Owned by Linnaeus

About

Lida Vets is a small animal and exotics practice in Newmarket, Suffolk, now part of the Linnaeus group. It offers behavioural consultations, cardiology, dental care, emergency treatment, endoscopy, diagnostic imaging, physiotherapy, surgery, and vaccinations, with a pet health plan available.

Founded in 1991 by husband-and-wife team Josh and Liz Lida, the practice grew from two rooms into a full veterinary centre following expansion and renovation. It holds Cat Friendly Clinic accreditation and joined the Linnaeus group in 2018, while remaining in its long-standing High Street premises in the centre of Newmarket.

Generated summary based on public information ·

Recent reviews

via Google
  • Stripe Fuzz

    a month ago

    Excellent accommodation for a reactive nervous dog. Let me wait in my car until the he was due to go in to be seen. Receptionists were lovely and nice too. 10/10 Thank you from me and Jack!

  • Emese b

    3 months ago

    If you would like a “sick” pet, use this veterinary practice. We came here with our new puppy for her first injections. We were told £85 on the phone for first 2 rounds given 4 weeks apart. Great! We came for our first appointment, expecting a friendly chat, the injections and then heading home. Before the injections had even been administered, the vet decided he was very concerned our puppy has Hip Dysplasia. And that the next responsible step was having a sedated x-ray taken, and a referral to a specialist, after which a major surgery can be performed where they break and reposition the hips… he did a 20 seconds check on her, pushing her hips and joints. Bearing in mind our puppy is expected to grow very large and tall, she is super leggy at this young age. When we got home we started looking into this, and very quickly established that no vet could tell simply from looking at a puppy of 9 weeks old that they had hip dysplasia, or have any significant concern (our puppy had no symptoms of HD). It develops with age, and its likely hood of developing can be reduced with monitoring exercise and having a lean body composition. The vet did not mention either of these preventative measures. His solution was rinsing us of potentially £20,000+ to pay for this surgery where they break the puppies hips and all other appointments that come with it. Not only this, but after our maximum 10 mins in the vets room getting the injections done, we were charged more than the £85 quoted when booking over the phone. Then we spent another 20 minutes at reception being hounded by their “receptionist” (simply a disgustingly pushy salesperson) and the vet, to sign up for their pet care plan. These vultures prey on owners who love their pets. They will convince you your pet is sick with no evidence to put them through unnecessary suffering so that they can make more money. They will find some way to rinse you. We felt incredibly uncomfortable and do not have any feelings of trust towards this practice. Please do not take anything they say seriously, their absolute top priority is MONEY MONEY MONEY! Stay well clear for your pets healths sake, and your wallet! Do not ignore the other negative reviews!

  • Katarzyna Pawlikowska

    5 months ago

    I do not recommend this place. They asked me to send the full medical documentation, including all test results, but they didn’t even bother to look at them. Instead, they wanted to perform more tests for a very high amount of money. These people don’t care about helping the animal, only about taking as much money as possible. You should lose your right to practice this profession. Hopefully, the law will soon change, and you’ll finally have to follow proper ethical standards

Accessibility & parking

Wheelchair-accessible parking
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Contact & Location

Grosvenor Yard, High St, Newmarket CB8 9AQ, UK

CB8 9AQ

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