Jade Kirsten
Rude, unprofessional, not a care or understanding after telling me to drive there from Yeovil along flooded closed roads at gone 10pm, with no help so had to leave my two kids alone in a new county we don’t know. Didn’t even look at my dog after I tried so hard to make my way there and said very rudely “he’s not bleeding so you can wait a few hours while I operate”. Why couldn’t they tell me this beforehand and then I would have waited until morning rather than try and right off my car on these roads in the dark and most of which were flooded and closed which the receptionist said they weren’t nor would I have left my children alone! The fact he didn’t even look at my dog and said he’s not bleeding when in actual fact his right eyelid is all ripped open and streaming with blood, as is his neck and has been since the attack two hours ago. Vile! 27.01.26










