Emily Sweetman
Awful standards. The manager excused a vet’s rude behaviour by saying it was “her culture to shout and be loud.” That is not an acceptable justification. It reflects both poor customer service and a troubling attitude to professional conduct. It also unfairly stereotypes people from the Iberian Peninsula. I left seriously concerned about the standard of care and how animals might be treated when owners are not present.
Sezgin Bktya
If your thinking of registering here, think agian! Plenty of much better practices in a reasonable proximity. These people do not take their jobs seriously. My cat was booked in for a serious operation which meant she could not eat for 24 hour beforehand. I scheduled the operation a month before and booked time off from work to attend as they are not open weekend, I turned up and sat down for them to realise the person was not actually attending work that day. When I was upset that my cat had been fasting and been through the stress of a car journey, they told me that I could find a better practice if I wanted too and didn’t need to go to them!!! Honestly, the strangest experience no apology, no empathy, just rude dismissive hostile lead vet defending the cancellation of appointment. They have no people OR animal skills, wouldn’t let them near a worm let alone a cat!
Mira Solmaz
Disgusting vet service. My poorly puppy was even more anxious and terrified during the checkup They charged us a ridiculous amount for a 5/10 minutes quick check up with was just to feel his tummy and patties The vet was not friendly, The fees was not explained to us in the initial booking or arrival however it was billed and demanded to us before we had left. I have canceled our membership with them after this experience and will never go back I definitely will Not recommend
162 Tollington Park, Finsbury Park, London N4 3AD, UK
N4 3AD
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