David and Rachel Ford
The vet was rude, insensitive and failed to show professional integrity. The worst I have experienced throughout many countries. I would not recommend this practice to anyone.
David and Rachel Ford
The vet was rude, insensitive and failed to show professional integrity. The worst I have experienced throughout many countries. I would not recommend this practice to anyone.
Nigel Smyth Jones
Thankyou for your kindness and compassion. .As a family after 16 years of loving our amazing dog Poppy we had to make the horrible decision . Mr Hickerton and his daughter made the awful decision bearable with their kindness, compassion and reassurance .We would like to thankyou both as a family for helping us to understand we were making the right and dignified decision for Poppy.Very grateful to you Nigel , Maria, Molly and Aine Smyth Jones ( Poppy’s family)
Mirain Morgan
Took my dog here a couple of weeks ago. He was diagnosed with issues with his hear and lungs. I was relieved to have a diagnosis (albeit heartbreaking), my previous vet before house move to the area dismissed my concerns. Medicine was administered and all at reasonable prices. However, this vet is not one for compassion. I know some have mentioned that they like his straight talking manner, however I didn’t appreciate the abruptness or the sarcasm with regards to my dog (an emotional time for us, especially with my step daughter also in the room). Upon a second visit a week later (responding badly to the meds) we didn’t know what to expect as the first visit was very rushed with no actual discussion. We saw a different guy, much younger, and much more compassionate and friendly. During this appointment though we heard the first vet (John) treat his staff with disrespect. Perhaps there are courses on how to talk to people that he could look into. We expected the new meds to give our dog a little improvement and to keep him going. He died two days later.