
I called South Downs for advice very late Weds night when my 15 year old dog Poppy was vomiting so much she became unable to settle or hold down water and was getting increasingly wobbly. The nurse on the phone was amazing, listened without rushing me and was so reassuring. I was very tearful when I phoned but I immediately felt in good hands and she advised me to come in. When I got there the vet nurses were wonderful to me and my dog. The vet was caring, knowledgeable, reassuring, ran some blood tests and gave her an anti sickness drug and talked through all my options for admittance or not and my worries. Every possibility the sickness could be was talked through with her - it was so helpful. Even though I ended up taking her home that night with some medication I felt incredibly reassured that they were there and were very happy to have her back if needed. Two days later Poppy is bright eyed and bushy tailed and is eating and doing well. I am so grateful to the whole wonderful caring team.