Sue
I had to take my poorly rabbit there 2 days ago! The attention and compassion rec’d was amazing! The vet we saw was a lovely kind man who treated me and my rabbit with the utmost respect and care! I cannot thank you all enough. All there are angels! Thank you. 🙏👌
Kamil Wysokiński
I am disappointed with the services. If you want treatment for your dog, I would not recommend going to L. CARRUTHERS. Remember this name and check on the website who is it. Three years ago, I went there with my dog for a vaccination. The dog was stressed by the surroundings of the busy road and the other animals in waiting room before the appointment. Previous appointments with other vets had been without problems. I asked her to familiarise herself with the dog and let dog atleast sniff her before starting the examination because the dog didn't know her, but my requests were ignored, and she immediately touched the dog near her tail. The dog did not like this, and ever since, the dog has been traumatised just being near that place. She is not agressive toward people but trying to escape from there. Another time, I went to her with a different dog because the dog had a headache when touched behind the ear or when scratching herself. It was so severe that she would even whimper in pain. This person's diagnosis was that the dog had an abscess in the mouth and a dental infection, without even looking inside the mouth, despite the pain occurring behind the ear, on the head. I believed her because I assumed she was a vet and knew better. She prescribed medication. (Whatever the condition, she prescribed the exact same medication to all my dogs every single time, even without a proper diagnosis.) Less than two months later, the dog suffered an epileptic seizure, went blind, and became deaf overnight, and died a week later. This vet is afraid of larger dogs, doesn't know how to handle them, and immediately displays stress and fear towards the dog. I recommend avoiding this person if you care about your dog. She is incompetent and seems to only know about cats. I will never come back there.
Piotr Kazimierczyk
I am very disappointed with the lack of knowledge and professionalism shown by some veterinarians I visited with my cat. The cat had a clearly visible third eyelid — a symptom that is not normal and can indicate a health issue. Despite this, I was told that “it’s normal” and “nothing to worry about.” Only after visiting another vet, who prescribed a deworming tablet, did the problem disappear — the third eyelid went back to normal. This clearly shows that the previous diagnosis was wrong. I also felt that I was treated dismissively — perhaps because I’m not a local resident. Unfortunately, this was a very bad experience that made me lose trust in those veterinarians. I expect proper knowledge, empathy, and genuine care for animals — not indifference or excuses.
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