Nina McCarthy
Please please make sure you read there polices as in terms of sourcing prescription medication as they like to over charge on prescription medication . You have the rights to request the medication prescription and source other uk vet approved pharmaceutical… charging me £87 for ear drop ( 2 drops ) and on top of consultation fee’s way over priced!
James G
Our dog got out last night , we heard he had been taken to this vets by one of our neighbours , when we rang the vets to ask if a dog had been handed in stray we were told that one had been handed in but they can’t disclose any information of what the dog looked like , we had a family member who was already in the store and had been to our usual vets who had contacted vets4pets to confirm if they had our dog or not , when the family never arrived at vets4pets they had no idea about the previous phone call that had happened minutes prior to her arrival and still wouldn’t disclose information , our dog was apparently scanned and “ unable to find the chip “ even though we’ve had him chipped it’s a legal requirement so I’d say the majority of dogs who come to vets4pets are microchipped so how they were unable to find the chip is beyond me , such a simple thing and they failed at the first hurdle. We had contacted the vets prior to our dog even arriving there asking , they did not ask to take our number and name like every other vets in redditch did and by 6.15 our dog arrived at the vets we made a phone call at 6.17 and they said he was already being picked up by the warden , not even 2 minutes and you’ve had him picked up by a warden , shocking behaviour I have no idea what’s going on it’s that place. Will be making formal complaints to head office , ombudsman’s etc , I’ll also be coming down to make this complaint in person and seeking legal advice and potential action due to your incompetence.
Ted Morgan
Took my best friend to put to sleep, was thr most painful and surreal experiences in my entire life. They helped me through it, and many thanks for fur clippings and paw print which Ill get tattooed real soon.
Inside Pets at Home, Trafford Retail Park, Redditch B98 7AH, UK
B98 7AH
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