Clara Voiculescu
We have a beautiful cat and his doctors are in St Kitts. Luckily we don't see them very often but when is needed it doesn't take too long to see us. They have a Pet plan for @20£ a month and you don't have to pay for vaccination, nail clipping, health check and 20% discount to other procedures. Really happy with them.
Amy Lamb
Unfortunately, the behaviour of some reception staff lets this practice down. One particular receptionist regularly appears grumpy and speaks to clients in a sharp, unpleasant tone. What I find most unacceptable is the lack of discretion. If you owe money or are required to do something, this is sometimes addressed loudly in front of the entire waiting room, which is embarrassing and completely inappropriate. Sensitive matters should be handled privately, not broadcast to other clients. It’s disappointing, as the rest of the team work hard, but this kind of service creates an uncomfortable and unwelcoming atmosphere. Basic courtesy and professionalism at reception would make a significant difference.
Les Fowler
I have had an excellent experience with this veterinary practice and felt compelled to share my review. They have provided exceptional care for my guide dog, Dejay, and have always made both of us feel at ease. The staff are consistently welcoming and delighted to see him as he trots through the doors. I highly recommend this practice.
Unit 4B Brighton Hill, Basingstoke RG22 4EH, UK
RG22 4EH
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