You are an absolute disgrace to the veterinary service , no compassion no empathy just self self self
My old boy of 19 has been with you last 15 years we are in the process of making the painful decision of having him euthanised I asked for his records , which we are legally entitled to, not to move vets just wanted to see his records , maybe a second opinion I wasn’t sure at this stage and I was very emotional and confused , as our last visit of a scan was rushed you never gave us time or the full picture , came out in the waiting room said ‘ he’s got a lump ‘ that’s it , left us cold and unanswered questions . then I called up few days later as he needed his pain meds to be told you had taken us of your register for no reason , other than I asked for his records and ,having your nose put out and having to type up the records !!!
I was crying on this call also stating to you I was upset as probably last time he will be getting his meds due to the euthanasia.
Having to find a new vets for his pain weeks before euthanasia isn’t what we needed right now ….
Looking at other reviews this isn’t the first time you have done this ….
Heartless uncaring disgraceful I’m absolutely heartbroken and you have made this journey more unbearable as it is
Uncaring no empathy disgraceful
