Kat was amazing from start to finish. Initially we were told by our vet mid December that it may be time to make the very hard decision regarding Poppy and her deteriorating health. We contacted Kat and explained the situation to which she patently listened and advised us without pressure and always with compassion. Over 4 weeks later, the time finally came for us to say goodbye to Poppy (we did have several points of contact with Kat during this time). Kat came to the house and explained everything to us at every step, again always with compassion and care. We were reassured by Kat that it was time, but at no time were we pressurised. Poppy was made to feel completely relaxed and to her, she simply fell asleep, free from pain, never to wake up. I cannot recommend Kat enough, she has checked in with us since and kept us informed at all times. She truly is an Angel. Thank you Kat for making such a difficult and truly heartbreaking time, that little bit easier.