Vets for Pets - Ilkeston

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  Ellie Middlemiss

  4 months ago

  If 0 stars was an option, I'd of chose it. So so disappointed with my experience at Vets for Pets. I noticed my dog wasn't himself on Tuesday and took him for an emergency appointment, where they did a blood test that didn't really detect anything apart from slight dehydration and a MILD infection. They suggested I brought him back the following day to be put on a IV drip, which they kept him on for 8 hours - they had to take him off for a while in the afternoon as the FLUID WAS COMING OUT OF HIS NOSE?!?!? Sadly, they put him back on the drip after this, sent him home and said I should bring him back the following day for another check up. He died the following morning after being pumped completely with fluid by 'professionals'. My dog shouldn't have died, if it really was a mild infection. Started treatment of my dog before they even knew what was wrong with him and it ended tragically. THEY CARE MORE FOR THE MONEY THAN THEY DO YOUR PETS. Absolutely heartbroken.

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  John-Paul Stevenson

  6 months ago

  I had to bring my 12-year-old cat to Vets for Pets on a Saturday due to a sudden decline in her health, which sadly ended with her needing to be put to sleep. Our usual vets were closed, and I am so grateful that Vets for Pets were open and able to see us urgently. Issy on reception was truly outstanding, she was very kind, caring, professional, understanding, and incredibly supportive at such a difficult time. She really is an asset to them and I really appreciate the way she helped with everything. James, the vet, was also excellent I found him to be knowledgeable, compassionate, and very helpful, taking the time to explain all the options before we made the difficult decision to say goodbye. At the time when we were also dealing with the imminent loss of a close relative to cancer, the empathy and support shown by Issy and James meant so much. They helped make a heartbreaking situation a little more bearable, and I cannot thank them enough. Truly excellent care both for our pet and for us as a family, thank you.

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  michelle cooke

  6 months ago

  I can not fault the friendliest, compassionate caring and excellent care of my dog toby which this practice provided. From the bottom of my heart thank you. I wish I knew the vets name. You was so kind to me. The reception staff was incredible. Thank you ALL so much

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