Stephen Smith
Easy parking, not to long waiting times. Friendly staff, always polite and professional. Would recommend them to family and friends.

Stephen Smith
Easy parking, not to long waiting times. Friendly staff, always polite and professional. Would recommend them to family and friends.
Catrin Remmert
Everything fine apart from the medicine cost. I understand a business needs a profit mark up; but paying £76 for essential antibiotic eye drops that I just found in Boots on the shelf for £8 really stung. Exactly the same eye drops, packaging, same active ingredients, same volume. A 950% mark up! This price doesn't include the consultation by the way.
Sukhlin Kaila
AVOID AT ALL COSTS. THIS VET ONLY CARE ABOUT THEIR COMMISSION PAY FROM DOING BLOOD TESTS ‼️ I would give zero stars if i could Two months ago, I brought my cat in because she had diarrhoea. I was pressured into agreeing to expensive blood tests costing £369.41, even though it was clear that a short course of antibiotics or other appropriate medication could have solved the problem and been tried first. The blood results came back completely normal, confirming that these tests were unnecessary. (blood test for diarrhoea is insane) Today, I returned for a routine check-up and flea and worm treatment, and was told my cat had a high temperature. Instead of providing any form of treatment or medication to bring her temperature down, I was once again told that blood tests were needed — despite the fact that she had them done only two months ago and the results came out perfect. When I questioned this, I was told I should not take her home “at risk,” which felt both dismissive and manipulative. I ended up paying for bloods once again as the vet was being argumentative and didn’t give any other option. (when medication could of easily solved the problem) The vet also stated that my cat’s heartbeat was fast and used that as another justification for blood tests. Even though on my cat’s records it states that she has severe anxiety. I explained that my cat suffers from anxiety, hates being in her carrier, and becomes very stressed around strangers and her heartbeat fastens — something I make clear during every appointment. Her heartbeat only fastens when she’s at the vets because she gets scared (like every other cat). Her heartbeat is perfectly NORMAL at home. The vet still tried to push for blood tests and persuaded me. Once again the bloods came back perfect. The vet’s failure to acknowledge this shows a serious lack of understanding and compassion. This repeated insistence on unnecessary and costly tests, while refusing to provide straightforward treatment, strongly suggests that financial motives are being placed above the welfare of the animals in your care. This is deeply concerning and unacceptable for a veterinary practice. This pattern of insisting on costly and repetitive testing, while refusing to provide basic treatment, demonstrates a clear disregard for both the animal’s wellbeing and the client’s trust. It appears that financial gain is being prioritised over appropriate veterinary care, which is completely unacceptable My cat’s old vets never once mentioned blood test just for a bit of diarrhoea or a high temperature, i will definitely be returning back to them! Update : I went to my old vets today and they said they understand her heartbeat gets fast when she’s anxious. Not like Vets4pets forcing blood tests over and over
Midway Retail Park, Upper Boat, Pontypridd CF37 5BL, UK
CF37 5BL