Hannah M
Recently changed from Companion Care to Vets4Pets, Receptionists are quite blunt and unfriendly. Have visited there twice now & both appointments are 20 minutes late, with no one sat in the waiting room?

Hannah M
Recently changed from Companion Care to Vets4Pets, Receptionists are quite blunt and unfriendly. Have visited there twice now & both appointments are 20 minutes late, with no one sat in the waiting room?
Mike
So at lunchtime today I got around to booking my dog in for his annual boosters. No problem says the receptionist, clearly interested in getting a customer, we can do it this afternoon. We agreed on 15:40. I arrived just ahead of time and booked in. The vet area was deserted so I’m thinking that’s good, won’t be long. After chuntering to the dog, who was getting every bit as impatient as me, the receptionist says haven’t you been seen yet! Anyway after 20 minutes being kept waiting we are finally invited in to the inner sanctum of the consulting room. I ask the vet why the delay, she had no explanation! I accept one has to wait their turn when things are busy but there is absolutely no excuse when one is the only one in the surgery. Not at all impressed!
Nick
Took my dog for annual booster today locum vets attitude terrible very rough with examination made my dog yelp proscribed treatment which i advised wasn't due however vet insisted it was i then get a call to say can I please take it back as guess what the treatment wasn't due. Overall service fell way short of what I would expect from a veterinary service only saving grace was the lovely lady on reception
Ventura Park, Ventura Park Rd, Bonehill, Tamworth B78 3HD, UK
B78 3HD