Andrea Watson
Had to visit with my sons puppy in an emergency appointment. All staff were so kind, caring and helpful. The vet I saw explained everything really well. The puppy had to stay in and I felt assured I was leaving him in safe hands.
Emily Horman
Such great caring attentive service! Firstly the care of the vet (Laura) was second to none. This was a repeat visit for us unfortunately over two consecutive weekends, and Laura remembered our cat from the previous weekend. The check over was thorough but considerate of our cat’s nervous & slightly ‘diva like’ behaviour. The vet was very knowledgeable and we felt really reassured by the care plan offered. And secondly the whole admin side is really well organised - easy to register for an appointment, seen without too much of a wait and even sorted out our bills with our insurance provider directly linking the two. Hopefully we won’t need again, but if we do we’d absolutely make this our first point of call. Thank You.
Allison lloyd-Rogers
Such professional service right from registration through to consultation and after care The receptionist was amazing - kind and knowledgeable a delight actually - Lola loved her thank you ! The nurse was thorough and did not keep us waiting to long - again reassuring and explaining what she would be telling the vet Amy the vet was so professional explained every thing she was checking for reassuring us and Lola. She listened carefully to Lola systems and responded 100% accordingly and explained what to look out for if Lola became worse. - I think the best consultation we have experienced Finally Lola was awarded an Outstanding Bravery certificate - fabulous teamwork here Thank you
Rosemary Lodge, Bath BA2 5RL, UK
BA2 5RL
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