White Cross Vets

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  Natalie Brittain

  2 months ago

  The absolute best vets in walsall! The staff are always friendly and caring. Informative and supportive. They will do everything within their power to help.

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  Miruna tuta

  3 months ago

  After many years as a client, I will never return to this clinic. What happened yesterday should simply not be possible in a professional veterinary practice. When I booked the appointment, I clearly explained over the phone what my dog needed. I should have been told at that point that the vaccination could not be done. Instead, I was asked to come in, which now feels like the only purpose was to charge a consultation fee. The visit lasted around five minutes. My dog was not examined, no treatment or vaccination done, and I was simply told to go to another vet in Birmingham. Despite this, I was spoken to in a rude and condescending manner by the vet and stated that the £61 charge was for “his time”. To make matters worse, no receipt was provided. The health check that I need at another clinic in Birmingham costs £100, and only to be told this they have charge me more than half? Why your clinic couldn’t do it? Charging a significant fee for doing absolutely nothing, combined with poor communication and a lack of basic courtesy, is completely unacceptable. This experience was shocking and deeply disappointing, especially after being a loyal client for many years. I cannot recommend this clinic.

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  Lou Weeze

  4 months ago

  Will has been an excellent vet, very knowledgeable and explained everything well so I could make an informed choice about my dogs treatment plan

Accessibility & parking