Joan Mattinson
Brilliant service from all of the team at the Ponteland branch, a particular shout out to Jonny who is giving his continued support to Obi and to Liz who is also brilliant. You have all gone above and beyond, showing great care on every visit we have made to Ponteland branch, you are truly all amazing. Massive thank you to all x
kirsty mitchell
We had to make the painful decision to say goodbye to our beautiful dog quite suddenly, after she’d taken ill all of a couple of hours earlier. The staff were incredibly compassionate throughout the process. The vet we saw gave us our options and talked us through the process with so much patience and empathy, including providing some much needed reassurance in that moment. They made sure my family were able to all be there to say goodbye to our girl, and they were at pains to reassure us after that they would take care of her even after she’d passed. The vet even promised us she’d “look after her as if she were (her) own”, which made me feel incredibly comforted. Every staff member we encountered that day was incredibly compassionate, sensitive and respectful - something we experienced throughout the years our dog was registered with this vet. Cannot recommend them enough - they really did take care of our little girl until the very end, and we’ll always be grateful.
Zoe Doggett
Wouldn’t go anywhere else, 100% trustworthy to have my dogs health in consideration, very friendly staff and very knowledgeable, Johnny has been fantastic with my dogs and has their best interest in mind at all times, reception staff and all Nurses are very helpful and friendly Thanks for all your help in keeping my dogs, horses and cat happy 😃 Zoe
Street House Farm, Dobbies Garden Centre, Newcastle upon Tyne NE20 9BT, UK
NE20 9BT
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