Sam
I have been with this practice for over 7 years now, and I cannot speak highly enough of it. Over this time personnel has changed but the ethos has, in my experience, always been that of caring and compassion. My dog was taken ill earlier this week. I telephoned for a same day appointment and spoke to Leah. She was so kind, nothing was too much trouble for her. On arrival at the practice she ensured we were seen promptly. Amie triaged us and Anne examined my dog. Everyone was just brilliant; calm, thorough and made sure we understood what was happening. Head vet Tim, who we have known for a couple of years due on ongoing health issues with my dog, also had an input into his care and we returned the following day to see him. We were very impressed and grateful that the team had gone the extra mile with us. They were amazing and so kind and friendly. To be fair, I have always found this to be the case, but when you think you might have an emergency on your hands, it really makes a difference. Thank you so much.
