Alexandra Ward
Kaitlyn and Jazmin are two of the most professional and caring women I've come across, We had to bring our little boy in unexpectedly, I've never felt such heartbreak but they made us feel at ease, he was in safe hands, we were acknowledged and that means ever so much. It was my first and last visit with Campbells but I couldn't recommend them enough 🐈⬛
Kate Saltmarsh
I have been registered with Campbells for almost five years. I have had a series of rude interactions but finally tipped over the edge. We attended our appointment for the given time at 9am and there wasn’t even a vet in the practice. They had asked to rearrange on arrival. I understand that this causes stress for the practice nurse but her delivery and attitude was disgusting. I had simply asked why I hadn’t been informed and she had provided a series of excuses in simply the rudest manner I have ever experienced. I explained that one of my cats is a rescue and she could hear her in distress but such little empathy shown at a veterinary practice. I have been loyal to Campbells and always polite in my interactions despite their rude staff. However, this time, I had enough. This practice is unreliable with timings, they have rude staff and I have had enough of paying extortionate prices for a terrible experience.
Private User
The service here can be hit and miss, it really depends on which receptionist or vet you see. Some visits have been positive, but others less so. Unfortunately, it seems to be the same receptionist who consistently struggles with manners and professionalism, which is disappointing. It’s a shame, because when you get the right team member, the experience can be completely different.
352 Llangyfelach Rd, Brynhyfryd, Swansea SA5 9LQ, UK
SA5 9LQ
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