Lucie100 Auburn
Thank you so much to everyone at Eastgate vets in Mildenhall, you have all been so kind and helpful during a really heartbreaking time putting my cat kitty to sleep, I could not have been more grateful for all the support you gave us. Sasha was absolutely amazing, as well as all the ladies at the reception. Thank you again I couldn’t recommend this place enough
Claire Jaggard
Love the reception staff always welcoming and kind, we had an Irish vet yesterday she was so knowledgeable and really took her time with our cats and treated them kindly. I love this vet practice! Highly recommend
Rugilė Gee
It’s ok if you only bring your pets here to get vaccinated. We brought our dog Magnus today for teeth cleaning under anaesthesia and ear plucking / treatment and received a shocking service. First of all, he was put under without making sure the equipment is functioning properly, his teeth therefore were not cleaned. We were told today his teeth “aren’t that bad” even though the vet during his vaccinations / check up earlier told us he needs it done very soon as he already has dental disease + some of his gums bleed even when lightly brushing. His ears were not cleaned for the treatment, which is completely unacceptable as it is absolutely useless to administer a treatment when the problem is just going to come back immediately due to bacteria/fungi left. Secondly, we were called to pick him up early as “he is very anxious”, then got another call to say they MIXED UP DOGS and he’s not actually fully awake yet. Moreover, when my husband got there to pick Magnus up, he paid but was not booked in as “arrived” so was waiting for a while until another employee realized what has happened. Lastly, he was told that you are getting a new teeth cleaning equipment tomorrow and an offer to book Magnus in again. Anaesthesia is not a minor procedure to put a dog under needlessly. That is honestly outrageous and you should cancel / postpone appointments if your equipment is not functioning. We are basically down a lot of money and gained absolutely nothing apart from putting our dog in danger. Needless to say, we will not be returning.
4, 5 Police Station Square, Mildenhall, Bury Saint Edmunds IP28 7ER, UK
IP28 7ER
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