Suzie Baker
The hardest thing I’ve ever had to do is ‘euthanize my fur babies’. Each time I swear I’ll never go through this again. Each time it’s as painful as the last one – I know what’s coming. This time I decided to say goodbye to my baby at his home. I wish there had been a Nina all those other times.. Still as painful, but so much kinder, caring, slower and peaceful. When I initially contacted Nina she responded immediately, with heartfelt sympathy and compassion of what we were about to arrange. I changed my mind so many times in my mind and heart, and Nina just kept saying we can talk and decide when I see you, and do what’s best for my darling boy and me, and not to worry.. Nina was so caring with my Max, who I was about to say my last ‘Night night’ to, but also showed such love and care for his twin brother Crosby who was also suffering. Without any suggestion of an extra charge, Nina gave Crosby an injection to help him relax while we were saying our goodnight to Max, and also a prescription for some ongoing medication to help Crosby in the coming days. Nina positioned herself to accommodate Max and I so we were both comfortable, and explained step by step what was happening, with such patience and warmth towards us all, that what has been the most awful experience in the past was relaxed and gentle and kind – if not like a knife through my heart… Max fell asleep in my arms…. Nina sent a text the next day concerned for us and Crosby and offered any help we needed. I received a wonderful card and pawprint of Max which broke my heart further as I’d not thought of that myself- but thankfully Nina had. 2 weeks later Nina brought Max home and stayed for such a long time offering a shoulder to cry on again, and kindness to my Crosby that goes far beyond what she needed to do. Again offering advice anytime in the future night or day… My Crosby who is 14yrs also, isn’t too good, but I will without a second thought call Nina again – which gives me such comfort while I still have him, that Nina will care for both of us again when we need her. Thankyou from the bottom of my heart.. You are a true professional, excellent at your job, but possess what a lot of people don’t have, is the kindest of hearts, to animals and people…
