Gower Veterinary Surgery - Swansea

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  Sam Phillips

  2 months ago

  We have been with Gower Vets for 4 years, and have been on Pet Plan with the surgery from the very start. From our experience, reception staff have always been helpful and friendly, manager Jo has always returned my contact and went out of her way to ensure our pet did not miss his monthly treatment, when i realised very last minute we had run out and were due to go on holiday. Our pet suffers with anxiety and on our last visit nurse Chloe went above and beyond, not only taking the time, but showing care, understanding and really wanting to try and help with the anxiety. What a difference this makes to not only our pet but to us too. We cant express how grateful we are to Gower Vets. Thank You

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  Dina

  7 months ago

  Please change people who sit on reception and accept calls. I called them and they did not have a slot to book an appointment for me today (said the latest was 3:45, I needed around 6), my partner called 30 minutes later and they gladly booked him at 6. And after booking him they called after 40 minutes and left a voicemail that they have to reschedule the appointment. 4 hours of notice. So unprofessional. Maybe the vets there are good (we did not get a change to try), but receptionists are utterly terrible.

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  Aimee Driscoll

  8 months ago

  ⭐⭐⭐⭐⭐ Forever Grateful for Gower Vets I genuinely can’t thank Gower Vets enough for what they’ve done for my dog, Luna. After weeks of suffering and getting nowhere with my previous vets, I reached a breaking point. Luna was lifeless, in obvious pain, and I felt completely let down. Trusting my gut, I contacted Gower Vets—last minute—and they didn’t hesitate to take us in. From the moment we arrived, everything changed. They listened, they took her condition seriously, and they acted with care and urgency. Luna was started on proper treatment immediately—steroids, antibiotics, medicated baths, ear drops—everything she had needed for weeks but wasn’t given. Within 24 hours, I saw a completely different dog. She was finally comfortable. Finally getting relief. And for the first time in weeks, I didn’t have to sit helplessly watching her suffer. Gower Vets gave Luna her life back—and gave me hope again. I’ll never forget their kindness and the way they truly cared. Thank you, from the bottom of my heart.

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