M. N. Mollon & Partners LTD

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  Anthony Evans

  3 months ago

  Natalia Mollon falsified equine passport details causing a disruption to my insurance claim and caused an issue with the insurability of my horse. She marked an equine passport as her date of attendance at the livery yard with 11th November 2024 when the horse was not even located in the yard she visited until over one month later. She did not actually attend upon the horse until the 8th January 2025. This caused me significant loss in resolving the matter and she has disputed that any of this is her liability. Further, the practice manager Carmela Mitchell is recorded on a telephone call saying that she had 'come up with a story' for my insurer which could have jeopardised the insurance claim and the policy. I would strongly advise against dealing with these people as I have taken the matter to the police and RCVS.

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  Brooke Roberts-Islam

  4 months ago

  I recently had a 2 stage vetting done by Marina from the practice and her professionalism and willingness to explain the outcome of the vetting in full detail were exceptional. Even when I requested additional explanation Marina called me despite the office being closed and it being a Friday evening. I really can't recommend this service more highly and if they were local to me I would not use any another vet service. For balanced, clear and objective veterinary guidance this service was faultless.

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  M Weeks

  2 years ago

  Visited to resolve an equine insurance issue. Met by two charming ladies who sorted the matter without fuss and having driven many miles, the welcoming coffee was greatfully received. Highly efficient, polite and welcoming. Well done ladies, you represented the business perfectly.

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