THEY LOST MY CAT!!!!!
The Norwich branch lost my new, very nervous rescue cat in the ceiling of their building.
Astonishingly, I heard them saying ‘not again’!
They only had a step ladder in the building- were calling a branch in BECCLES to bring a longer ladder- my partner came with his because he would obviously be much quicker!!!
.
The roof had clear asbestos in it.
My very nervous cat, there for an stress-related skin condition is now even more nervous!!
It’s beyond words!!!!!!
In addition to that, he’s a new rescue cat, we had only just earned his trust, he is now off his food and will take a good deal of coaxing to earn it again.
He was incredibly stressed.
I cannot believe this is even possible- as the vet walked slowly out of the consulting room, I said ‘I think my cat is trying to escape’- tried to grab him, assuming that the vet would close the door or help from the other side…instead he carried on walking…I said ‘my cat has just run into the back room’- he very calmly says …not even turning back…it’s okay, we’ve got loads of time.
I don’t know what this was supposed to mean.
Some time later, my cat is still not back, so I go to the staff entrance to find out what’s going on and can hear other staff members saying that he is in the ceiling and ‘not again’.
And ‘we don’t have a ladder long enough to get him’.
It turns out, that even though the vet is aware that my cat has escaped, he has somehow managed to allow my cat to get through another TWO doors, and up into the ceiling of their building- where he can get into very tight corners.
The only thing the receptionist is able to say to me is, ‘at least he’s not outside’.
Damn right, if he escaped outside- which is possible given the layout of the building- he would likely be dead because it goes straight out onto a busy road.
I am beyond upset. Beyond angry.
AVOID THIS PRACTICE LIKE THE PLAGUE
