Katie Pelling
My dogs (Oreo and Biscoff) love going to vets4pets on hall road. The staff are so kind, attentive, supportive, and compassionate. They show care and love to all of the animals and pet owners and gave a personable approach which makes the visit so comforting. Big shout out to Laura, Melissa and Lina who are just incredible.
Lauren Swan horton
The team at Vets4pets Hall Road were able to get our cat in last minute and we had a great experience with them. They couldn’t do enough for us! I contacted the team during the day on WhatsApp for advice on what to do believe her name was (Grayce) they was able to give me the information I needed quickly with advice on what to do best for my cat, I was very grateful for the help. I then went into the store, the store closed in 30 minutes and the team were more than happy to give us the best support for our cat as this was an emergency. The front desk team Emma and Louise got us checked in quickly and was so friendly with us, they managed to get us a vet within minutes to look at our cat! So friendly and welcoming team. We then saw the vet Max who looked at our cat, he was fantastic! He was so professional and calm. Our cat is a feral cat but he had such good control of him and our cat was so comfortable around him. Max done a full check on our cat and done multiple test, our cat had a full check, diagnosed and got medication all within 20 minutes! We are so grateful for the team at Hall Road, they have put us at ease and ensured our cat had the best health! We couldn’t recommend the team enough especially for an emergency. Thank you for all you advice and help.
Thea Bergmann
I have been very impressed with the care received around our cat's neutering surgery. Communication was excellent, pre op instructions clear. Admission was professional and friendly. We had updates on the day. On collection we received precise verbal and written post op instructions and a 24 hour contact number incase of complications. The following day I received a WhatsApp message enquiring about the progress. Two wound checks to come. Very flexible with appointments. It's all been very good and I'm very grateful.
Inside Pets at Home, Hall Road Retail Park, Norwich NR4 6DH, UK
NR4 6DH
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