Lu Mendonça
The team have been amazing and supportive with our new litter. Unfortunately we lost a puppy but Sam the nurse was amazing in explaining everything to us, giving clear guidance without getting our hopes up whilst being encouraging.
Donna Savage
I had a great experience with the friendly and proactive customer service team, and Alex the vet was fantastic with my cat. I was a little worried as she isn’t used to being handled and can be quite moody and vocal — which she definitely was — but Alex was so attentive, gentle, and caring. He was thorough throughout the consultation, and I left feeling completely reassured. Thank you, Vets4Pets Woolwell! ⭐️
Simon Collings
I took my hamster for an initial check after finding a lump. At no point was I told there would be any charge for this visit, and there was no tick box or section on their contact form to agree to any fees. After the appointment, I was contacted several times by phone, text, and WhatsApp demanding payment for a charge I was never made aware of. I find this completely unacceptable and misleading. Clear communication about costs should be given before any appointment, not after.
Towerfield Retail Park, Towerfield Dr, Plymouth PL6 7FG, UK
PL6 7FG
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